How does the affiliate program know when I should receive credit for an order?
CJ tracks a cookie that is automatically applied to the computer of a person who clicks on a banner or text link that has your affiliate ID number embedded within it. Each banner or link that you create is specifically tagged with your CJ ID number, letting us know that you deserve commission on the sales you send our way. You can access all of these banners and links by logging in your CJ Account and choosing from any of the banners or simple text links available.
These links can be used from any website, put directly into a browser or emailed out in the case of text links. You can test a link by copying and pasting it into your browser. If you are directed to the U.S. Polo Assn. website, the link is working.
When and how do I get paid?
CJ will pay your monthly commission around the 21st of each month. If you generate your first sale in May, however, you will not receive your first payment until about July 21st.
What sales and revenue reports does CJ provide?
Each transaction is logged on CJ servers. CJ will provide real-time tracking of your clicks, sales and commission. Please do not contact U.S. Polo Assn. for this information, since we cannot access your account. Simply login to your CJ account and go to the Reports tab, or the Insights tab to see metrics for your site. Please note you will only see activity if you have been approved to join the program.
What if I forgot my CJ account password?
If you've forgotten your CJ password, please follow the prompts via the “Forgot Password” link to reset it.
If a visitor comes to our websites from your website but does not purchase on that visit, you can still earn commission on sales from that customer if they return and make a purchase within 30 days. This works even if they navigate directly to the website on a return visit as long as they haven't deleted their cookies.
Do I earn commission if someone clicks on a product on my site and then buys a different product?
Yes. You will receive full credit for any product that is purchased by a customer who clicks on your affiliate link across www.uspoloassn.com.
How do product returns affect my commission?
If a customer returns a product for a refund, or if credit card charges are reversed due to a dispute or credit card fraud, your account will be debited the commission.